Contact

contact

If there's anything you need to know, please just give us a call. We love to hear from our customers and we’ll do everything we can to help.

Postal Address

Bettys Cookery School
Hookstone Park
Hookstone Chase
Harrogate
North Yorkshire
HG2 7LD

N.B. The above post code is for mail only.
To access the Cookery School please use post code HG2 7DB.

Telephone

01423 814016

Email

cookery.school@bettysandtaylors.co.uk

(Email enquiries are handled Monday to Friday between 8.30am – 5.30pm. We will endeavour to respond to your email within 24 hours where possible.)

Opening Hours

Our office hours are 8.30am – 5.30pm, Monday to Friday (excluding bank holidays).


Complaints

In the unlikely event that we fail to meet our very high standards of customer service, please do not hesitate to contact us. Please call us on 01423 814016 or put your complaint in writing and send it to us by post to Bettys Cookery School, Hookstone Park, Hookstone Chase, Harrogate, HG2 7LD, England or by email to cookery.school@bettysandtaylors.co.uk. We aim to provide an initial response to a complaint within 48 hours from receipt (excluding public holidays).

From 15 February 2016, you also have the option to use the European Online Dispute Resolution (ODR) platform, which allows consumers and traders to file, respond to and handle, disputes online. The ODR platform can be accessed via this link: http://ec.europa.eu/consumers/odr/

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